Gettings started
Create an inactivity policy

Step 4: Create an inactivity policy

⚠️

Using inactivity policies requires Microsoft Entra P1/P2 licenses. If you don't have these licenses, please proceed with the next step.

With the help of inactivity policies, your guest management system automatically detects inactive guests and reports, blocks or deletes identified guest account.

ℹ️

To apply the inactivity policy, the policy must be associated with a template.

Creating an inactivity policy

Getting started

  1. Open the Guests admin center at https://admin.guests.one (opens in a new tab).
  2. Navigate to Offboarding > Inactivity.
  3. Click on "Add" to create a new policy.
  4. Provide a name for the template, such as "Inactivity > 90 days".
  5. If you want, add a description to better understand or to document the purpose of this policy

Configuring the policy

  1. Set the expiration period, indicating the number of days to wait before notifying the host about the inactivity e.g., 90 days.
  2. Specify the number of reminders you wish to send to the host does not react, e.g., 3.
  3. Specify the number of days after which you want to resend the reminder to the host, e.g., 7.
  4. Specify the action to be taken if inactivity remains. Available options are None, Report, Block, Delete.

Save and activate the policy

  1. Save the policy. You can revisit and modify the configuration at any time.
  2. After saving, go to the templates and attach the policy to the template configuration.
  3. Save the template.
  4. Start testing.

Continue with Step 5: Create a template

After creating the renewal policy, you can proceed to Step 5: Create a template.

Create a renewal policyCreate a template